To request information in accessible formats or communication supports from TMI Medical Distribution, please contact customer service:
Email: customerservice@tmimedicaldistribution.com
Mail:
People and Culture Department
TMI Medical Distribution
725 Baransway Drive
London, Ontario, Canada
N5V 5G4
When you contact us, please let us know:
- How to best reach you
- What information about our organization or our services you wish to receive
- What barrier(s) we need to remove to make the existing format accessible to you
For requests made via voicemail, email, and mail, we will confirm receipt of your request within 3 business days. Upon receipt, we will confirm a date when we will deliver the information to you in an accessible format.
For live telephone requests, we will confirm receipt of your request immediately. We will also confirm a date when we will deliver the information to you in an accessible format.